Warranty Coverage
All RTGoffroad products come with a 12-month limited warranty against manufacturing defects from the date of purchase.
What’s Covered:
Malfunction due to manufacturing flaws.
Non-functioning lights or wiring on arrival.
What’s Not Covered:
Damage from misuse, improper installation, or modification.
Normal wear and tear or cosmetic damage.
Claim Process: Please email [email protected] with:
Order number
Description of the issue
Photos or videos of the defect
We aim to respond within 2 business days and will arrange repair, replacement, or refund based on the situation.